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Forum Discussion
Ridiculously slow upload speeds
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
Is unbelievable how slow this can be!!!
I have a OneDrive free account, mostly for personal use, and a 3TB Dropbox account hired for my work. Last three months i've been working at home, and I usually send 4GB video files on OneDrive, that upload very fast. We needed storage for backing up this videos, so we decided to get a paid Dropbox, and upgrade my ISP to a 300Mb download/20Mb upload service. Runing Win 10 Build 1903 up to date.
This is the average OneDrive upload speed i get: 1,4 to 1,5 MB/s. This was captured just a minute ago, since i´m currently uploading a video, pausing Dropbox sync in the meantime.
This is my average Dropbox upload speed: 16/18 KB/s, no bandwidth limit, autotuninglevel normal, and 20,2Mb/s on my latest speedtest 2 minutes ago.
Is there anything i must know on how to make this work? Maybe best answer would be to pay OneDrive for the storage instead of Dropbox?
Lusil
Dropbox Staff
Dropbox StaffHi Tuxy79 and j2peol, sorry to hear that you're still having trouble with this.
If you've already tried customizing the desktop app's bandwidth-usage settings to improve syncing, could you have a look at this link to check your options to contacting our Support team?
If you already have a ticket, could you let us know the ID (eg. #1234567) that's associated with it, so as to pass your comments along?
Keep us posted!
Update: After contacting support, i had a couple hours of a decent upload speed, and it went back to 16kb. Since then, everytime speed dropped, i had to change the Bandwith limit to any speed, and back to unlimited, and restart the app.
After 3 weeks doing so, now i get outstanding sync speeds without changing settings. I don´t know if there has been any change in Dropbox service, or if the service needed to settle like a new car. Anyway, nothing to complain about dropbox speed anymore, is running fast and smooth.
Update on the update...
I rushed, it still sucks, back to the slow sync and nothing seems to work to make dropbox fast again.
- Daphne
Hey j2peol, I'm sorry to hear you're still having trouble with this!
As you were already in contact with our Support team for this, I would recommend getting back to them (if you haven't already) to let them know that the issue is persisting.
If you'd like to, you can let me know your ticket number (eg. #1234567) and I can pass along the details that you've posted here to keep my colleague in the loop.
Thanks!
