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merk's avatar
merk
Helpful | Level 6
5 years ago

Ridiculously slow upload speeds

I've tried uploading through the website and using the windows app.  In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
Sync
upload
  • merk's avatar
    merk
    5 years ago

    I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.

    If you open a command prompt with admin priviledges, run the command

    netsh interface tcp dump 

    is autotuninglevel=disabled? if so try this

    netsh int tcp set global autotuninglevel=normal

    then try uploading or downloading and see if you get better results.

Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff

Hi merk. 

Thanks for your feedback about this. 

What is your internet speed? This link will test your ISP connection speed:
http://www.speedtest.net

What version of the desktop app you are using? 

You may the following for your browser uploads:

  1. Clear your browser's cache.
  2. Try Incognito Mode or Private Browsing mode.

  3. Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.

  4. Use a different browser like Safari, Mozilla Firefox, or Chrome.

Hope this helps with the website and I will be waiting for your response to see what we could do for your desktop app uploads. 

Thank you!

 

varunsharma0603's avatar
varunsharma0603
New member | Level 2
5 years ago

I am also facing the same problem form over a week now, getting an upload speed of around 300 kbps. regardless of browser or desktop app. It's very frustrating, I am transferring from other sources for quick transfers

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