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Forum Discussion
Ridiculously slow upload speeds
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
I did some additional testing. The speeds I get with speedtest.net vary depending on what browser i use. But the max speeds are 600-700mbps up and down.
The speeds I get with dropbox, regardless of what browser i use or if i use the desktop app, always top out at around 30mbps. So, basically 5% of my maximum speed. And i get the same speeds when downloading as well.
I'd really like to get this resolved since aside from these speed issues I'm happy with dropbox. But if this can't be resolved, I'm going to look for another service to replace dropbox. There's no point in paying for 2 TB of storage space if it's too slow to actually make use of the space.
For comparison, I uploaded a 1gb video file to my google drive - that went over 10x faster, it was uploading at 300-400mbps. Dropbox has better pricing, but I'd switch to google if the upload speeds with dropbox can't be resolved.
Daphne
Dropbox Staff
Dropbox StaffHey peeps, thanks for your updates here!
I'd be more than happy to look into this with you both merk and C L B.!
If you haven't already C L B., can you check the bandwidth settings within the desktop app preferences to see if you have those limited at all?
If that doesn't seem to do the trick, can you both let me know if I can reach out the emails linked with your profiles here to look into this more?
Keep me posted!
Yes you can reach me via the email associated with my account here.
Thanks
- Daphne
I was able to locate your open ticket in our Support channel and I've followed up with you there merk.
Please check your inbox when you have the chance for my message.
Thanks!
Got your message and replied there. I'll continue this through email. And if we resolve it I'll try to remember to post a note here as well in case it helps anyone else.
