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Forum Discussion
Ridiculously slow upload speeds
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's s...
I think I found a solution for myself. I noticed that on my laptop, on the same network as my PC, even if connected via wifi, i was getting faster speeds. Did some googling and I found a network setting that when i adjusted it, improved my network speeds overall.
If you open a command prompt with admin priviledges, run the command
netsh interface tcp dump
is autotuninglevel=disabled? if so try this
netsh int tcp set global autotuninglevel=normal
then try uploading or downloading and see if you get better results.
Fiona
Dropbox Staff
Dropbox StaffHi merk.
Thanks for your feedback about this.
What is your internet speed? This link will test your ISP connection speed:
http://www.speedtest.net
What version of the desktop app you are using?
You may the following for your browser uploads:
- Clear your browser's cache.
- Try Incognito Mode or Private Browsing mode.
-
Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
- Use a different browser like Safari, Mozilla Firefox, or Chrome.
Hope this helps with the website and I will be waiting for your response to see what we could do for your desktop app uploads.
Thank you!
I did some additional testing. The speeds I get with speedtest.net vary depending on what browser i use. But the max speeds are 600-700mbps up and down.
The speeds I get with dropbox, regardless of what browser i use or if i use the desktop app, always top out at around 30mbps. So, basically 5% of my maximum speed. And i get the same speeds when downloading as well.
I'd really like to get this resolved since aside from these speed issues I'm happy with dropbox. But if this can't be resolved, I'm going to look for another service to replace dropbox. There's no point in paying for 2 TB of storage space if it's too slow to actually make use of the space.
For comparison, I uploaded a 1gb video file to my google drive - that went over 10x faster, it was uploading at 300-400mbps. Dropbox has better pricing, but I'd switch to google if the upload speeds with dropbox can't be resolved.
- Daphne
Hey peeps, thanks for your updates here!
I'd be more than happy to look into this with you both merk and C L B.!
If you haven't already C L B., can you check the bandwidth settings within the desktop app preferences to see if you have those limited at all?
If that doesn't seem to do the trick, can you both let me know if I can reach out the emails linked with your profiles here to look into this more?
Keep me posted!
