We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
EWJospe
8 months agoHelpful | Level 5
Repeated Dropbox messages on Win10 about moving online-only files to the Dropbox folder
Repeated messages are appearing today; first time ever:
Does anyone know how to stop these?
Edward
Hi Nancy,
I was not opening any files so that's why it was strange.
Also nothing untoward re synching as far as I could gather from the app.
What I did was to quit and restart the Dropbox app on my pc. This seems to have worked.
If these messages re-appear, I'll come back to this thread.Edward
- NancyDropbox Staff
Hi @EWJospe! Hope you’re well and welcome to the Community.
Can you clarify when you’re receiving these notifications exactly? Are you taking any specific actions on your device/Dropbox app, right before they appear?
I’d also like to know the syncing status and app version of your Dropbox app.
From the notification, it looks like you're trying to open some files that are outside the local Dropbox folder and which weren't properly downloaded/synced before moving them out of your Dropbox account.
Let me know when you’ve got more updates.
- EWJospeHelpful | Level 5
Hi Nancy,
I was not opening any files so that's why it was strange.
Also nothing untoward re synching as far as I could gather from the app.
What I did was to quit and restart the Dropbox app on my pc. This seems to have worked.
If these messages re-appear, I'll come back to this thread.Edward
- EWJospeHelpful | Level 5
Hi,
After PC reboot, problem persists.
In the app, no sync issues.
Version:
- mld1207New member | Level 2
HI
Since 2 months ,I get this message from Dropbox on my computer every 20 seconds:
State of synchronisation:
This files are in line :To open them ,you have to move them to your dropbox file.
I donn't know what to do to ger rid of this message.
Thanks for help
- DropKicked1Explorer | Level 4
Where is this thread about the same issue?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!