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Forum Discussion

mhabach's avatar
mhabach
New member | Level 2
9 months ago

My sharing activity has been suspended

Hi I have received the following message trying to share. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Servic...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi KFit, let's see what we can find together on this!

 

Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.

 

Have you recently shared a link which could have been downloaded many times, or to a large file?

 

This will help me to assist further!

KFit's avatar
KFit
Explorer | Level 3
8 months ago

I have not been able to share for some time. I've been trying to share from my dropbox for months now. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi KFit, could we contact you at the email on your forum profile to assist further?

    • KFit's avatar
      KFit
      Explorer | Level 3
      8 months ago

      Yes, please do.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hi KFit, I've sent you an email, please could you reply to it as soon as possible?

    • dolphincircles's avatar
      dolphincircles
      New member | Level 2
      4 months ago

      I'm having the same problem. I got the message: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

       

      Could you help me please?

       

      Thank you

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        Sure thing dolphincircles!

         

        I am opening a ticket for you right as we speak, in order to send your request to our specialized team. 

         

        Reply back to me, and we'll take it from there!

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