You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

fingolfin78's avatar
fingolfin78
Explorer | Level 3
2 years ago

Sharing activity suspended

Hi, 

when I try to share a folder, I receve a similar message:

"Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of Service, or your Services Agreement."

Anybody knows how to solve the issue?

Thank you.

    • fingolfin78's avatar
      fingolfin78
      Explorer | Level 3

      Thank you very much for your answer, @Rich.

      I tried to search into the support page, but I only found chatbox and community.

      Is there any other way to contact them?

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey fingolfin78, sorry to jump in here, but would it be OK if we reached out via email to have a further look internally? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!