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Forum Discussion
fort
7 years agoNew member | Level 2
High CPU usage even when not syncing or indexing
For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might ...
- 7 years agoHi there, most likely you have symlinks in your Dropbox folder. You can see what they are by following step 7 in this article.Otherwise, the rest of the steps should also help find out what’s causing the CPU usage.
Hannah
Dropbox Staff
Hey megawhite and EvilBolzen, we appreciate you taking the time to post about this and we will make sure that your feedback is heard.
I'd also like to suggest our Dropbox for Windows 10+ beta, which is focused on the changes introduced with Microsoft’s new sync API called Cloud Files.
We’ve been revamping our sync engine to make use of the Cloud Files API and we'd be happy to have you as contributors, if you're eligible.
To join the Dropbox for Windows 10+ beta, you’ll need to opt-in to the Dropbox early release program, which is currently available to a limited number of users.
Let us know if you have any questions.
EvilBolzen
2 years agoHelpful | Level 5
I can only totally agree with megawhite . The current release needs to get the fix asap.
I did test out the beta client, and to my surprise it really fixes the CPU issues, when nothing is being synced, the CPU load from Dropbox processes drops below 1% (usually less than 0.1% on an average of one hour) and also the Windows Processes seem to "ignore" changes once the Dropbox Client is done with syncing.
However, the beta client has some bugs and specifically drawbacks for me:
Bugs:
- randomly, the client just shuts down. No reason given, even in the windows eventmanager there is no entry other than the process was ended.
- I had to login a couple of times for some reasons, like it wasn't saving my credentials properly on the first few times.
- The task bar icon sometimes isf lickering on my screen when I launch the client (e.g. after it closed or rebooting the pc). Again, randomly and I can't enforce it
Drawbacks (totally personally, may not be the case for others):
- the regular client has no issues with my wifi/internet connection at work or at home, the beta client however is struggeling with my home connection. I don't think it's related to the wifi/router, but from my ISP (start.ca). Sometimes the connection to the servers is slow/delayed. E.g. if I add something from my phone via mobile data or a colleague uploads at work (100MB/s upload) it can take several hours before my beta client is syncing the changes. The file is immediately available on the web interface, as well as on my phone and the "regular release" client.
- Jay2 years agoDropbox Staff
Hi megawhite, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
EvilBolzen, we appreciate feedback on the Windows 10+ beta app. If you wish, we can contact you via email for the issues you're experiencing, if you haven't contacted the support team already.
- Jay2 years agoDropbox Staff
Thanks, I've sent you an email, please could you reply to it when you get a chance.
- EvilBolzen2 years agoHelpful | Level 5
Hi,
I would appreciate if you would contact me via mail.
I just found and experience a really, really strange and annoying bug after the beta client updatet to 183.3.6909.
Best regards
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