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Forum Discussion
Can no longer save outlook emails to Dropbox
In the past I've copied over certain emails from my Outlook inbox into Dropbox just by using copy/paste function. These would bring attachments along with the original message text and are a backup ...
Thanks for this. This one link shows at the bottom how to move the "Documents" folder to dropbox which moves the Outlook data and creates an auto sync. Not what I was doing as I was only backing up selective emails but it might work.
https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
What is interesting is that while playing with this I found that if I copy and past an outlook email with attachments from my Outlook inbox into the Documents folder in Windows first, I can then copy and past it into Dropbox the way I used to with no third party app.
So this is an extra step and something Dropbox has done created this inability to do the same thing directly from my email inbox. No idea why or what the fix might be but it does work now if I take this extra step. I tested it and I can open that same email from dropbox with a double click and it opens automatically with Outlook so the process break is only one way on the save side.
Fiona
Dropbox Staff
Dropbox StaffSorry you feel this way Cbray.
Wish I could be more helpful. This is not something I was able to reproduce succesfully, in any way. I still don't understand how it was working for you, without a third party app. I hope the following Community discussions help with clarifying matters:
- https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
- https://www.dropboxforum.com/t5/Files-folders/How-do-I-save-Microsoft-Outlook-emails-and-folders-to-Dropbox/td-p/37764
{Edit}
Our integration with Slack is currently the best way to save your conversations in Dropbox: https://www.dropbox.com/app-integrations/slack
It's not how I feel. You've removed a basic back up functionality that is critical to my business records. All you have to do is look in my folder called "Confirmed Bookings" to see the 7 years worth of email storage. Dropbox needs to stay close to it's roots as a safe back up storage for information as well as multi device access. Too many bells and whistles at the expense of your basic offering will undermine your success. I'm testing this functionality with other cloud providers to see what options there are.
- Fiona
I wish I had steps on our end to have your Outlook emails saved. Syncing Outlook emails was never a Dropbox feature. Maybe you had the folder symlinked and symlinks now don't work with Dropbox (read about this here). I am sure there are third party apps that can save your emails in Dropbox.
Alternatively, you can export your emails as files and upload them manually to Dropbox. Hope this Office support article can help: https://support.office.com/en-us/article/back-up-your-email-e5845b0b-1aeb-424f-924c-aa1c33b18833
I am personally using Slack to have my conversations directly in Dropbox but I understand (from the name of the directory) that you might not be able to have your bookings system set up with Slack. I just wanted to add out alternative.
I hope other Community users can suggest a third party solution.
Thank you for your feedback.
