You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ivandeki
3 years agoExplorer | Level 4
Dropbox files no longer properly syncing?
Hi all,
Since the new Dropbox desktop app, I'm struggling with the following.
Although the app seems to think it's in sync, I'm seeing lots of "cloud download" icons on my folders and files, which seem to imply the files are actually not downloaded locally. I want them downloaded locally, but can't find how to make this happen. Am I missing a setting somewhere?
Sorry to jump in here, ivandeki!
You should be able to set this both for your entire Dropbox by right/control clicking on the Dropbox folder in your Finder and for individual files and folders.
I hope this helps!
- WalterDropbox Staff
Hey ivandeki, welcome to our Community and thanks for using Dropbox!
If you've ensured that the Dropbox desktop app is 'up to date' and not still syncing in your menu bar/task bar, can you see if you get the option to make them available offline when you right click on them?
Let me know and we'll take it from there.
- ivandekiExplorer | Level 4
hi Walter, thanks for the reply. I indeed just discovered that if I do that the problem is solved.
I don't understand why I needed to do this. In the past, this seemed to be the default setting?
- WalterDropbox Staff
It seems that you're on the updated desktop app for Mac OS, so from now on you can use Make online-only and Make available offline actions when syncing your files and folders.
Let us know if you have any other questions ivandeki
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!