You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Holly J.1's avatar
Holly J.1
New member | Level 2
10 years ago

No Download Option

Hello, I use to be able to download my folders by right clicking and choosing the download option or choosing the download file option when the folder is open. I no longer am given the option to download. The only options I am getting is to share, open, delete, rename, etc. I prefer to download the folders and not copy or move out of dropbox. Why did it change and what can I do?

  • Mark's avatar
    Mark
    7 years ago

    You can download files that are sync'd you just need to tap on the ... first.

     

    See:

     

     

    That is for an Excel spreadsheet which IS downloaded locally. I clicked on the file which opened it in Excel online and then clicked on the ...'s to get that menu. Not very user friendly I agree though.

     

    OR

     

    If you want to download multiple files click on the tick boxes and then tap 'download' (a word of warning with this one though, if its a file which can be edited online [e.g. Office] you get a different menu and need to follow the above):

     

     
     
    [This thread is now closed. If you have a similar or new question, you can ask here]