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Forum Discussion

lindsayihart1's avatar
lindsayihart1
New member | Level 2
2 months ago

My file request link is suddenly opening to a white screen

Near the end of huge project that has directed folks to a request link.  It did open to an upload screen, now it's a white page.   PLEASE HELP!!!
File requests
Share
Sync
upload
Web
  • BenDBX's avatar
    BenDBX
    2 months ago

    Hi Everyone,

     

    Our engineering team has implemented a fix. File requests should now work as intended. If you are still experiencing any issues with file requests, reply here and we can take a closer look.

     

    Thanks,

    Ben

lindsayihart1's avatar
lindsayihart1
New member | Level 2

Their support folks have now emailed me.  I told them the Community was reporting a system-wide issue.  I'll post what they tell me.

 

Thanks everyone!

 

rrut's avatar
rrut
New member | Level 2
2 months ago

Same issue here, no upload links working in multiple countries.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi Everybody,

     

    Thanks for reporting this. I've brought it to the attention of our engineering team and I'll provide an update when I have more information to share.

     

    Ben

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