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Forum Discussion
My boss is trying to share a folder with me, but I can't upload anything to the folder.
My boss has a subscription to the Plus plan. I am on the free/basic version.
I just sat with him while he shared his screen, and checked all the settings. We have tried:
- to add me as a collaborator (we also tried removing me before we tried the step bellow)
- to copy the folder link + made sure the permissions are set to "People with this link can edit". He copies the link, sends it to me, and I am still not able to upload nor create subfolders. (see bellow)
What is our issue? Please help. TIA
- Mark
Super User II
What does it say or show when you go to the link? What is the error?
Note that you'd need an account AND to be logged in to that account while trying to access the link for it to work
Hi Mark, thank you for the prompt reply
I am logged in, I can't see the upload or create subfolder buttons. Here is what I see:
If I click the first two, it says "I don't have enough storage space"
Please let me know if I can provide any more info to help troubleshoot this, thanks
