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Forum Discussion
Moving files to online-only is not working on macOS 10.13.6
I've been trying to move files or folders to online-only for three weeks now, and it never works.
I do NOT see the option to move a particular file to online-only when right-clicking on its name, the command is only accessible via the "Manage hard drive space" menu - but it doesn't work here.
I have two MacBook Pro running macOS High Sierra (10.13.6), and the Dropbox application v203.4.4857.
Thanks in advance!
- Hannah
Dropbox Staff
Hi there, tescure, and thanks for reaching out to us.
Did you start noticing this issue after a specific incident or issue with the Dropbox app or your computer?
If you hover over the Dropbox icon in your menu bar, what's the sync status of the app?
Can you also send us a screenshot of the options you see when you right-click on a file in your Dropbox folder?
Thanks in advance!
Hello Hannah,
Thank you for replying.
To answer your questions:
- I had never tried to move a file or folder online-only before.
- The sync status of the App is "Up to date".
- Here is a screenshot of the options I see when I right-click on a file in my Dropbox folder:
Best regards.
