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mhulse's avatar
mhulse
Helpful | Level 6
4 years ago

Microsoft Excel file extension .XLSB not syncing?

I have a large .xlsm file that I saved as an .xlsb (binary) file to reduce size by 90% and improve loading efficiency by 50% faster. I can see and launch this file without any issues, however, it does not appear when folder is accessed on other computers. Is there a setting somewhere within Dropbox to allow others to see and access this .xlsb file?

  • I found the solution. If I use the Desktop APP to store the file in the shared folder it is visible and accessible. It it when I am using my desktop computer directories to access/create/move, the file does not appear.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Hey mhulse, thanks for posting!

    Is it possible that the name of this file contains any incompatible characters?

    If it does, removing the characters by renaming the file, will help sync it across your computers. 

    Let me know if you have more questions!
    • mhulse's avatar
      mhulse
      Helpful | Level 6

      No. There are no incompatible characters. The same file name with .xlsx or .xlsm will show on other user computers. It's only the .xlsb file extension that the file does not show at all.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        Hi mhulse, what other devices are you using that you don't see the file on?

        Does this include the Dropbox mobile app? Can you see the file on the Dropbox site?

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