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Forum Discussion
Join a Dropbox Business team
Hey there, A premium member of dropbox has invited me to access the dropbox folder. Once I accept the invite to join the folder the page redricts me to buy the premium plan. How to get this resolved
Osama Zulqarnain wrote:
They have shared a link with me to access their folder and have granted me editor access. But once I open the link and accept the invite to join folder it redirects me to the buy premium.
That basically means the folder is too large for your account. They haven't asked you to join their team (as that would take a paid licence up from them) they've instead just asked you to share a folder with them. However, shared folders use up the quotas of EVERYBODY in it - so to access it you need enough space on your account to do so. If you don't have that you will need to upgrade.
- Nancy
Dropbox Staff
Thanks for posting here, @Osama Zulqarnain!
When saying you're being asked to buy a premium plan, you mean that you're being prompted to join their team (as mentioned in the title), correct?
Also, by Dropbox folder, are you referring to a specific folder of their own account they wish to share with you, or do they want you to have access to all of their Business files/folders?
For example, if you want to add a specific shared folder to your Dropbox account, without becoming a member of their Business team, you can ask them to share it externally instead. This, however, requires that you also have enough space on your Dropbox account to add this folder.
Another option is to ask the sender to share a link with you, so that you don't join the team.
Let me know if you need further help. though.
They have shared a link with me to access their folder and have granted me editor access. But once I open the link and accept the invite to join folder it redirects me to the buy premium.
- Mark
Super User II
Osama Zulqarnain wrote:
They have shared a link with me to access their folder and have granted me editor access. But once I open the link and accept the invite to join folder it redirects me to the buy premium.
That basically means the folder is too large for your account. They haven't asked you to join their team (as that would take a paid licence up from them) they've instead just asked you to share a folder with them. However, shared folders use up the quotas of EVERYBODY in it - so to access it you need enough space on your account to do so. If you don't have that you will need to upgrade.
