You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jolkadre
7 years agoExplorer | Level 4
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts". How I can fix it?
- 7 years ago
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
BobatEEBoston
New member | Level 2
I always get emails with attached documents and I click on the Dropbox, open box icon, and hit save to proper files. They do not SAVE and give message "Job reached maximum retry attempts."
JewelsW
7 years agoExplorer | Level 4
I am having the very same issue, beginning just a couple of days ago after using the plugin for over a year. Tried the clearing the cache and cookies, updated my version of Chrome, uninstalled and reinstalled the Dropbox for Gmail app...still not working. Has this issue been resolved? Please share. Thanks!
BobatEEBoston wrote:I always get emails with attached documents and I click on the Dropbox, open box icon, and hit save to proper files. They do not SAVE and give message "Job reached maximum retry attempts."
- dsp7 years agoNew member | Level 2I've tried deleting and reinstalling Chrome with all cache and cookies deleted. The problem became so annoying that I switched to using Mydrive rather than dropbox. Too busy to spend hours solving this obviously growing problem.
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