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Forum Discussion

LHiltonH62383's avatar
LHiltonH62383
New member | Level 2
5 months ago

Is it possible for someone to leave a comment without a Dropbox account?

I am trying to sharing a video file via the method of creating a link, copying the link and sending it to my client who doesn't have a dropbox account. It was my understanding that a person would be able to comment by adding a timestamp even if they don't have a dropbox account. However, dropbox keeps prompting her to create an account before she can leave a comment. Does anyone have a definitive answer on whether or not it's possible to comment on a file in dropbox even if you don't have a dropbox account? 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey @LHiltonH62383, welcome to our Community! 

     

    At the moment, it's not possible for a signed-out user or user without an account to leave a comment on a Dropbox file, I'm afraid.

     

    I hope this clarifies!

  • Hannah C's avatar
    Hannah C
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Hi there! 

     

    My name is Hannah and my team at Dropbox owns this flow.

     

    First, thank you for sharing your feedback with us! We have heard similar feedback and it is something we are exploring.

     

    It sounds like your recipient is able to leave regular comments but not the time-stamped comment, is that correct? If so, my team will take a look and get back.

     

    Thanks!

    Hannah

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