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Forum Discussion

dana50's avatar
dana50
Explorer | Level 3
7 months ago

I'm an admin on Dropbox, but I can't create a folder - "You need permission to perform this action"

Hello guys,

 

I used Dropbox of business plan as a admin, but the folder cannot create and just pop-up notice that ' You need permission to perform this action'

but.. I already admin and paid by myself...

 

Can you know why this problem happen..?

Create
Desktop
dropbox business
Error Messages
Sync
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi dana50 , thanks for bringing this to our attention.

     

    Are you trying to create the folder from the main Dropbox page, or via the admin console?

     

    This will help me to assist further!

    • dana50's avatar
      dana50
      Explorer | Level 3
      7 months ago

      From main drop box folder on window folder !

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        Hey dana50! Can you send me a full screenshot of what exactly you see when trying to create a folder via your desktop app?

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