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cschenk's avatar
cschenk
New member | Level 2
6 years ago

I keep getting an error when I try to open a word document - Additional permissions are required...

I keep getting the message to Grant File Access, followed by another message in chich additional permissionas are required.  reading another post on the subject, restarting the computer does fix it. ...
Desktop
Error Messages
Mac
Microsoft Office
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi Camekazi; sorry to hear about this.

 

Can you please send me a screenshot of the app's exact status as shown when you mouse over the app's icon within your computer's system tray/menu bar so I can have a better look into this?

 

Any additional information will be much appreciated! 

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