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Forum Discussion
Why do I need to sync my files manually on the desktop app?
I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download starts. What could be the problem?
- Nancy
Dropbox Staff
Hi Alex Kasper, and thanks for posting here today.
Are the files you’re referring to online-only perhaps?
If yes, you need to select them, right-click on them and select the “Make available offline” option to sync them locally on your desktop app (to do this for all your Dropbox files, you can right-click on your local Dropbox folder directly).
Other than that, you'll need to make sure that the default syncing setting for new files is set to offline here.
Let me know if I’ve misunderstood something, though.
I don't have this feature in the finder. It's only available inside the Dropbox app. Yes, I have the offline mode enabled. But it's not working...
- Nancy
Can you send me a screenshot of what you see in your Finder > Dropbox folder?
