You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Alex Kasper's avatar
Alex Kasper
New member | Level 1
2 months ago

Why do I need to sync my files manually on the desktop app?

I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download sta...
desktop
Mac
sync
Alex Kasper's avatar
Alex Kasper
New member | Level 1
2 months ago

Hannah, just what I sent above and nothing more.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks, Alex.

    Please try these steps and let me know if they help:

    1. Save your work and quit all programs.
    2. Completely close any third-party cloud apps (e.g., Google Drive, iCloud).
    3. Quit Dropbox:
      1. Click the Dropbox icon in the menu bar.
      2. Click your avatar (profile picture or initials) and select Quit Dropbox.
    4. Relaunch Finder:
      1. Click the Apple logo in the top left, select Force Quit.
      2. Choose Finder and click Relaunch.
    5. Restart Dropbox.

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