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Forum Discussion

Alex Kasper's avatar
Alex Kasper
New member | Level 1
2 months ago

Why do I need to sync my files manually on the desktop app?

I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download sta...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Can you send me a screenshot of what you see in your Finder > Dropbox folder?

  • Alex Kasper's avatar
    Alex Kasper
    New member | Level 1
    2 months ago

     

  • Alex Kasper's avatar
    Alex Kasper
    New member | Level 1
    2 months ago

    0 bytes until I open and the selected clip starts downloading

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey Alex Kasper, if you select multiple files and then right-click on them, do you see the "make available offline" option?

      If not, please send us a screenshot of what options you see.

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