You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Alex Kasper's avatar
Alex Kasper
New member | Level 1
10 days ago

Why do I need to sync my files manually on the desktop app?

I have stopped automatically downloading videos to my Mac. Folders appear in the finder and videos are also visible, but to download I need to try to open each one separately so that the download sta...
Desktop
Mac
Sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 days ago

Can you send me a screenshot of what you see in your Finder > Dropbox folder?

  • Alex Kasper's avatar
    Alex Kasper
    New member | Level 1
    9 days ago

     

  • Alex Kasper's avatar
    Alex Kasper
    New member | Level 1
    9 days ago

    0 bytes until I open and the selected clip starts downloading

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      9 days ago

      Hey Alex Kasper, if you select multiple files and then right-click on them, do you see the "make available offline" option?

      If not, please send us a screenshot of what options you see.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!