You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox desktop app disk space not syncing with what I see online.
I am on the 5 TB plan. Deleted 1TB in the webapp. Now it says 4TB used in the webapp, but on my Mac app it keeps saying 5TB used. - Restarted the Mac App, - Reinstalled the Mac App Does anyone kno...
Hi Hannah! Thank you for your help! It has been solved by the dropbox chat. 'The team space usage associated with a team member's account, is automatically updated from the system every 6-8 hours. You will also be able to notice these updates taking place next to each member's name every 6-8 hours, in the Members tab of the Admin Console, where the storage space for each member account is calculated individually to see this information from your end as the Admin.'
Hannah
Dropbox Staff
Dropbox StaffHey domienvandamme1, sorry to jump in here.
Is the application stuck on trying to sync these 3 files?
If so, are you able to locate them in your Dropbox folder, move them out of the folder, to see if that allows syncing to get "up to date"?
Then try to restart the computer and check the usage on the application again and let us know if there's any change.
Hi Hannah! Thank you for your help! It has been solved by the dropbox chat. 'The team space usage associated with a team member's account, is automatically updated from the system every 6-8 hours. You will also be able to notice these updates taking place next to each member's name every 6-8 hours, in the Members tab of the Admin Console, where the storage space for each member account is calculated individually to see this information from your end as the Admin.'
- Megan
Awesome, thanks for updating us here about the results domienvandamme1!
Have a lovely weekend ahead,enjoy!
