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ahikouka's avatar
ahikouka
New member | Level 2
5 years ago

I can't find the option to pause syncing. Can you help?

When I click on profile photo in desktop app I do not get the pause sync option

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi ahikouka, thanks for posting on the Community!

     

    Are you using the new Dropbox desktop application, or the interface that appears when you click the Dropbox icon in the system tray/menu bar?

     

    You don’t need to click on the avatar. When the app is open, you can hover over the message in the bottom left to pause the syncing for the Dropbox desktop application.

     

    Hope this helps!

  • C. Wei-Bin's avatar
    C. Wei-Bin
    Explorer | Level 3

    I cannot find it either. I am using the mac, and the dropbox desktop. It uses to be a pause option under my personal picture.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff

      Hi C. Wei-Bin, you can still pause by clicking the Dropbox icon near the clock, then the avatar on the top right and 'Pause syncing'.

       

      You can also click the message on the bottom left, where it should say 'Up to date' and it will pause syncing.

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