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Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
Sync
  • Megan's avatar
    Megan
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey tomfoolery - since you've already contacted our support team about this, could you share your ticket ID so that we can look it up in our system?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    I see, thanks for the ticket numbers tomfoolery 

     

    Would it be OK if I sent you an email to have a  further look internally since you previous tickets are now closed?

    • tomfoolery's avatar
      tomfoolery
      New member | Level 2
      12 months ago

      Hi Walter, sorry for my late reply. Missed your message. Of course you can send me an email; thanks!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        12 months ago

        No worries, Tom. You've got :envelope: 

         

        Whenever you get the chance, please have a look at your inbox and we'll take it from there. 

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