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dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
Sync
  • Megan's avatar
    Megan
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi dduraznito, how are you today? 

 

I can help you reset your camera uploads, if you wish. Would it be okay for me to reach out via email, in order for us to have a look into this privately? 

 

Let me know, and we'll take it from there! 

SCOOP245's avatar
SCOOP245
Explorer | Level 4
2 years ago

HOW DO I DO THIS

  • dduraznito's avatar
    dduraznito
    Explorer | Level 4
    2 years ago
    I don't know if you are having the exact same issue, but there seems to be some hidden log of which photos have already been uploaded. This can only be reset by support. Last year they did that for me and it worked.

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