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Forum Discussion

dduraznito's avatar
dduraznito
Explorer | Level 4
3 years ago

How to reset my camera uploads, I tried everything

Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Camera uploads
Mobile
Sync
  • Megan's avatar
    Megan
    3 years ago

    Just sent you an email dduraznito!

     

    I'll see you there. Cheers!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi maxton, thanks for messaging the Community!

 

This would force your device to re-upload all the images in the camera roll from the beginning into the Camera Uploads folder.

 

Are you looking to reset the camera uploads for a mobile device, or a desktop device?

 

This will help me to assist further!

maxton's avatar
maxton
Explorer | Level 3
2 years ago

Hi Jay,

 

Thanks for the message.

 

My goal would actually be to re-upload a large portion of photos from my iPhone, given that the backup is not on Dropbox and neither on my laptop. Could you let me know if there is a why where I could just select a portion of photos to be re-uploaded?

 

My understanding was that it is not possible to re-upload the pictures after they have been uploaded once (even if this happened a long time ago), but I am not fully sure. If that is the case, I would be ok to re-upload the entire folder of photos from my iPhone; I would then be able to extract the missing photos from the entire folder.

 

Thank you,

Max

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

    • maxton's avatar
      maxton
      Explorer | Level 3
      2 years ago

      Sure, this works well

      Thank you

      Max

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks, I've sent you an email, please could you reply to it as soon as possible!

    • SCOOP245's avatar
      SCOOP245
      Explorer | Level 4
      2 years ago

      HOW DO I ACCOMPLISH THIS

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi SCOOP245! I had a look into our system, and from what I can see, you’ve already reached our support team about this.

         

        If you need something else, give me a nudge.

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