You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

seftonbarn's avatar
seftonbarn
Helpful | Level 6
6 years ago

How can I force the mobile app to upload photos?

When I first used Dropbox a few years ago, as soon as I took a photo on my androad phone the photo would be uploaded to my dropbox and synced to my PC.  Nowadays I can take a picture on my android in the home (with connected wifi) and when I hover over the dropbox icon on the PC it states "Dropbox Up to date" it can be hours before the system decided to upload/Sync.  Is there a way I can force it to upload/sync now please?

sync
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hi there, could you confirm the exact settings you have for the camera uploads? There’s options for it to upload when not low on battery, and so on.
     
    A screenshot showing these settings would help! Thanks in advance.
    • seftonbarn's avatar
      seftonbarn
      Helpful | Level 6
      6 years ago
      Jay wrote:
      Hi there, could you confirm the exact settings you have for the camera uploads? There’s options for it to upload when not low on battery, and so on.
       
      A screenshot showing these settings would help! Thanks in advance.

      Thanks Jay.   It is set to upload when camera battery level is at 30%, mine is at 75% and when on wifi.  Mine is on wifi.  Can't really take a snapshot and upload, that is the whole point of this posting!!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Thanks, just a few more queries here:
        • Do you have another app that backs up or edits your photos? If so, what’s the name of this app?
        • Are you able to manually upload images from the Dropbox mobile app to your account?
        • Does the Photos tab show any photos or videos attempting to upload?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!