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Forum Discussion

seftonbarn's avatar
seftonbarn
Helpful | Level 6
6 years ago

How can I force the mobile app to upload photos?

When I first used Dropbox a few years ago, as soon as I took a photo on my androad phone the photo would be uploaded to my dropbox and synced to my PC.  Nowadays I can take a picture on my android in the home (with connected wifi) and when I hover over the dropbox icon on the PC it states "Dropbox Up to date" it can be hours before the system decided to upload/Sync.  Is there a way I can force it to upload/sync now please?

Sync
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hi there, could you confirm the exact settings you have for the camera uploads? There’s options for it to upload when not low on battery, and so on.
     
    A screenshot showing these settings would help! Thanks in advance.
    • seftonbarn's avatar
      seftonbarn
      Helpful | Level 6
      6 years ago
      Jay wrote:
      Hi there, could you confirm the exact settings you have for the camera uploads? There’s options for it to upload when not low on battery, and so on.
       
      A screenshot showing these settings would help! Thanks in advance.

      Thanks Jay.   It is set to upload when camera battery level is at 30%, mine is at 75% and when on wifi.  Mine is on wifi.  Can't really take a snapshot and upload, that is the whole point of this posting!!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Thanks, just a few more queries here:
        • Do you have another app that backs up or edits your photos? If so, what’s the name of this app?
        • Are you able to manually upload images from the Dropbox mobile app to your account?
        • Does the Photos tab show any photos or videos attempting to upload?

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