You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Akiko Sasaki-Summers
6 months agoNew member | Level 2
How can I deactivate the unwanted Backup feature?
Hello,
My storage space with the Basic plan is almost gone due to the backup. I've never indicated that I wanted to back up anything on my local system. How may I deactivate the option, which I...
- 6 months ago
190 MB is more than enough.
I just wondered why I ended up having the backup of whatever it was for, even without my knowledge. I just wondered if I goofed up something during the setup, etc... If you don't know the reason, I'd just celebrate the fact that it finally worked!
Thanks.
Akiko
Akiko Sasaki-Summers
New member | Level 2
Hi Nancy,
Thank you for your quick reply. I've seen this solution, but I don't have such a tab, like the Sync and Backup tabs on the app installed on my PC.
Here is the screenshot.
Is there any other way?
(I tried to delete many files on my system, but did not help much.)
TIA.
Akiko
Rich
6 months agoSuper User II
Akiko Sasaki-Summers wrote:
... I don't have such a tab, like the Sync and Backup tabs on the app installed on my PC.
It's under Preferences.
- Akiko Sasaki-Summers6 months agoNew member | Level 2
Hi Rich,
Thank you for your help.
I still cannot find the Sync and Backup option under Preferences > Backup.
Here is the screenshot:
Thank you for your help!
Akiko- Megan6 months agoDropbox Staff
Hey Akiko Sasaki-Summers, are you on the same device that you used when setting your Backup?
If you click "Manage Backups" what do you see there?
- Akiko Sasaki-Summers6 months agoNew member | Level 2
Thank you, Megan.
This is, I believe, the same device that this app was set up in this machine. (The account was set up in another PC, I believe.)
Unfortunately, I do not have such tab, as indicated in the help page. (I've already gone through and checked many times before having posted here...)
Here is the screenshot:
It feels irrelevant to what I'm trying to do here.Thanks for your help.
Akiko
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!