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Forum Discussion
NG3
7 years agoNew member | Level 2
How can I clear notifications
i need to know how to clear the notification panel. i got sum notification which i need to clear from panel. pls help
Walter
Dropbox Staff
Hey there NG3 - how are you today?
Could you please clarify if you're referring to the desktop app, the website version or our mobile application?
Thanks!
ianstudio
6 years agoNew member | Level 2
Same question here... ALL OF THEM, especially the Desktop Menu on Mac in my case ! There should definitely be a way to delete all notifications, not just HIDE them and defintely no one by one.. there needs to be a bulk way for doing this. Sometimes really old ones from ages ago as in years... reappear.. BUGGY.
- Walter6 years agoDropbox Staff
Thank you for your feedback on this one Ian - much appreciated. I'll be passing it on to our developers for future improvements.
In the meantime, note that you can disable or enable notifications on the Dropbox desktop application by following these steps:
1) Click on the small Dropbox icon in your menu bar
2) Click on the gray colored gear icon
3) Select "Preferences..."
4) Toggle the boxes of the notifications you'd like to enable or disable.[To remove specific notifications you already have in the notifications panel of the Dropbox desktop application, you can click the three dots at the upper right corner of the notification you'd like to remove, and then click remove.]
I hope this helps and please let me know if you have any more feedback or questions ianstudio!
- bsteve6 years agoExplorer | Level 4
This would be all well and good if there were actually three dots somewhere on a notification. I have random notifications from 1, 2 years ago that just won't go away. Meanwhile, I no longer get useful notifications of new file updates.
- Walter6 years agoDropbox Staff
Could you forward a screenshot of that so I can get a better view of the matter at hand bsteve?
Also, note that the desktop application can display notifications on your computer when changes are detected in your Dropbox account while you should be able to choose which notifications you'll receive as well:
- Click the Dropbox icon from your menu bar (Mac) or system tray (Win/Linux).
- Click the gear icon and select Preferences... from the menu.
- Check or uncheck the boxes under Notify me about to choose which notifications you'll receive.
Let me know how this goes!
- amiryosef6 years agoExplorer | Level 4
There are no three dots showing up on the notification. see screenshot.
Can you please help me..
- Rick_M6 years agoExperienced | Level 13
Changes were made that dropped the dots. We have to keep lobbying for a feature that would be no notices older than x months, or somesuch.
- Kevin O.36 years agoExplorer | Level 4
Deleted notifications, all 5 or 6 years old, keep reappearing on the several Macs I run. I have used the elipsis removal process, described above, on 3 macs, each running different Mac operating systems (El Capitan, High Sierra and Catalina). So there must me some old buggaboo still present? Not a big deal; just curious how to correct if anyone knows. I suspect the macs are syncronizing from one another and not picking up on any of the delete markers. Perhaps I can defeat the notifications finally by turning off sync on all three macs, deleting/removing on each mac, then turning sync back on? I suppose I can give that a try someday.
Happy New Year 2020!
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