We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

NMars's avatar
NMars
New member | Level 2
5 months ago

How can I cancel an upload and delete the uploaded files?

I was uploading photos when I received an error message that storage was full.  How do I now stop the upload and delete these files so that I will maintain my storage? Thanks!  
Delete
Storage space
Sync
upload
NMars's avatar
NMars
New member | Level 2

Hi  Nancy,

Thanks so much for getting back to me so quickly!  I had our administrator of our account just go in and delete the files so this worked great.  It would not allow me to do anything until I upgraded the plan because it was showing that I was out of storage.

NMars

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Glad you got this sorted, NMars! I’ll be here, if you need something else.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!