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milledlinseed's avatar
milledlinseed
New member | Level 2
4 years ago

How can a stranger request access to a file in my dropbox without any previous contact from me?

I have received a file request from a stranger that I have had no previous contact from, and that I have not shared any files or links with. I do not know how someone can do this?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi milledlinseed, thanks for joining the Community!

    Is this a request to access a shared file or a shared folder?

    Generally, this happens when someone who you've shared an item to forwarded the invite email to someone else to join or view the file, or they open the link using another Dropbox account instead of the invited one.

    If you need any more details, feel free to message back!
    • CustomerGZ1's avatar
      CustomerGZ1
      New member | Level 2

      Hello,

       

      Experienced the same a couple of times recently,  could be a phishing scam.  Very confused how a complete stranger can find out the dropbox and request access. 

       

      What is the recommended course of action to prevent this from happening?  

       

      Best regards,

       

      CustomerGZ1

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        Hey CustomerGZ1, sorry to jump in here, but could you share some additional information about the issue you've noticed?

        For example, are these requests for shared files or folders you've stored in your Dropbox account or something else?

        Are those requests coming from an official domain from the ones mentioned here?

        Any additional information is more than welcome!
    • DMIND00's avatar
      DMIND00
      Explorer | Level 4

      The request I received were people we never ever did work with so they should not even know us.  This was my concern.  I am so skeptical now days I do not trust anyone on the web for requests.  I have not had any more of these strange requests for access.

       

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