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Forum Discussion
High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and...
Hi Everybody,
I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!
Regards,
Ben
Same problem here. The process "dropboxfileprovider" is constantly using between 90-100% cpu. Now I regret updating dropbox. I'm on an M1 Macbook Pro and dropbox is the only app that is making my computer uncomfortably warm. Any solutions?
- Megan
Dropbox Staff
Hi virkot, thanks for posting here today!
In regards to your high CPU usage on your device, have you tried contacting our Support, about this? I'd highly suggest that you open a ticket with them.
Feel free to send me back the ticket number reference, if you do end up contacting them.
Keep me posted!
With Ventura 13.3, I have the same issue with "fileproviderd" using 125% CPU on an M1 MacBook Pro. I restarted the laptop about 75 minutes ago and the Dropbox menu panel still reports "starting". (Dropbox v171.3.6099)
- Walter
Hi there gavineadie, sorry to hear about this.
Could you send us a screenshot of the app's exact status as shown in your menu bar at the moment?
If you're running an antivirus on your computer, you can also try disabling it temporarily.
In any case, please keep us posted!
