You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Audax
12 months agoExplorer | Level 3
Dropbox closes unexpectedly after updating to macOS Monterey
Hello,
My Mac was updated to MacOS Monterey, and Dropbox does not open to synchronize my files. It starts, and after a few minutes, I get the message "Dropbox closed unexpectedly."
I uninstalled Dropbox and reinstalled it, but it did not solve the problem. I also tried restarting the computer, but it didn't work either.
I don't have the Firewall activated.
In Dropbox preferences, "Full Disk Access" and "Accessibility" are both checked.
Thank you for any assistance.
- NancyDropbox Staff
Welcome aboard the Community, Audax!
If you happen to see the Dropbox icon in your menu bar at the moment, can you let me know what’s the app version of your Dropbox app?
I’d also like a screenshot of the error message you mention, as well as the current location of your Dropbox folder. You can find the latter in your Dropbox app preferences > Sync tab (by clicking on the Dropbox icon, when it appears on your screen).
I'll be here for any new updates.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!