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shiftmastersessions's avatar
shiftmastersessions
New member | Level 2
10 months ago

HELP! External HD constantly ejecting during upload

I am new to Dropbox and I am so frustrated. I have a 18T External drive with 8T of footage that I am trying to upload and during the upload process my external drive stops syncing and gives the warni...
Computer Backup
desktop
Dropbox Backup
sync
upload
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey shiftmastersessions, let's jump right into this! 

 

This could potentially be related to the 8TB of content that you have saved in the external drive. 

 

But before we look into this, would you mind sending over a screenshot of the error message you get on your end, when the external hard drive is disconnected? 

 

Also, what is your OS and desktop app version? 

 

Keep me posted, and we'll take it from there! 

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