We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Daniel53's avatar
Daniel53
New member | Level 2
3 years ago

Folder updates in progress — please try again later.

I can't share the folder because of this warning: Folder updates in progress please try again later.
Error Messages
Share
Shared Folders
  • Alison2-77's avatar
    Alison2-77
    2 years ago

    G'day Jay,

     

    There is 12 or 15 (depends on what it is I am sharing) documents - some are photos - in the file and one complete folder being shared between 3 to 6 people.

     

    In the end, a friend suggested clearing the internet cache, closing the browser. Wait a minute or two and then restart. It worked then!

     

    Alison

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Alison2-77, how many files are in the folder itself? How many people are you trying to share the folder to?

Alison2-77's avatar
Alison2-77
New member | Level 2
2 years ago

G'day Jay,

 

There is 12 or 15 (depends on what it is I am sharing) documents - some are photos - in the file and one complete folder being shared between 3 to 6 people.

 

In the end, a friend suggested clearing the internet cache, closing the browser. Wait a minute or two and then restart. It worked then!

 

Alison

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!