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Forum Discussion

Volkair's avatar
Volkair
Helpful | Level 5
3 years ago

Files dropped into folders pinned to 'favorites' not syncing under MacOS

I just recently switched to MacOs (Monterey) and I am struggling with the behavior of Dropbox. I have pinned some of the sub-folders that I use the most to the favorites sidebar in Finder. However I noticed that files will not sync if I drop them into those folders. They will sync fine when I go to 'Dropbox' in 'places' and navigate to the folder there. Same is true vice versa: New files in the dropbox folder will not sync to sub-folders pinned to sidebar.

Is this a known behavior? On my PC I have not encountered this problem.

Thanks in advance for any help

Desktop
Mac
Sync
  • Volkair's avatar
    Volkair
    3 years ago

    Thank you Mark, for taking the the time to respond. 

    I think you are right. I have checked the properties of files in each folder and the paths are different:

    One seems reside in my user folder, while the one that syncs exists simply in 'Dropbox'. I am new to MacOS so I am not quite sure where things are located. I have moved an installation on an other Macbook to this one using migration assistant. Could this have created two instances of DB?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi Volkair 

     

    That sounds to me like you actually have 2 folders set up - one that is pinned to the side bar and Dropbox. If you go to the ones in the sidebar you need to make sure those folder locations reside in Dropbox or they wont sync. A shortcut etc. isnt sufficient. 

    • Volkair's avatar
      Volkair
      Helpful | Level 5
      3 years ago

      Thank you Mark, for taking the the time to respond. 

      I think you are right. I have checked the properties of files in each folder and the paths are different:

      One seems reside in my user folder, while the one that syncs exists simply in 'Dropbox'. I am new to MacOS so I am not quite sure where things are located. I have moved an installation on an other Macbook to this one using migration assistant. Could this have created two instances of DB?

      • Volkair's avatar
        Volkair
        Helpful | Level 5
        3 years ago

        when I navigate to 'settings' via the dropbox icon it says there that the dropbox folder lives here: 

        /Users/xxx/Library/CloudStorage/Dropbox

        So Migration Assistant has copied Dropbox to my user folder, but the program synced to another (hidden!) folder at the above address. 

        Thanks for putting me on the right track!

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