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Forum Discussion
netmares
2 years agoExplorer | Level 4
Empty dropbox in the file explorer whereas files are visible in the web browser
Hi,
I belong to a dropbox folder which is shared between different users, to share files. I have Edit permission. When logging into my dropbox account through a web browser I can see this folde...
- 2 years ago
As this a shared folder that they renamed? If so, then the renaming doesn't apply to anyone else apart from that user.
You'll need to amend the folder name manually on the site to remove the : symbol.
Jay
2 years agoDropbox Staff
Hi netmares, thanks for bringing this to our attention.
Could you try rebooting the machine to see if this helps?
Keep me updated with any progress!
- netmares2 years agoExplorer | Level 4
Hi Jay,
I did it but afterwards the dropbox folder in my PC is still empty.
- Jay2 years agoDropbox Staff
When you click the Dropbox icon in the system tray near the clock, what message do you see on the bottom left?
- netmares2 years agoExplorer | Level 4
I see the following... no activity and sync record, and your files are updated message in the bottom. In my dropbox account through web browser I can see the folder shared to me, the subfolders and all files.
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