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RS2020's avatar
RS2020
Helpful | Level 6
2 years ago

Dropbox Sign Bulk send sign requests not working

Dropbox is Promoting Unlimited Bulk Sing requests. They even added a button called 'Bulk send'. But whatever I do, I don't see the option to send one document to a CSV list.   They even have an ...
Dropbox Sign
  • RS2020's avatar
    RS2020
    2 years ago

    Update 2: (Solved)

     

     

    The Bulk send feature is unlocked (via support) and I managed to send 1100 sign requests in 5 batches of max 250 requests via a CSV export over a period of several hours. Dropbox still has a limit but thanks to Dropbox support (Lyn) I could send every 30min 250 requests. 

     

    I hope this post can help others!

     

    Thanks for the help! 

     

     

     

     

     

     

     

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Jane, sorry to hear you're having issues with this and thanks for taking the time to share your thoughts on this.

 

Have you tried reaching out to our support team through this link for further assistance? 

 

If not, let me know and I'll be happy to open a ticket for you from my end so that we can have a further look internally. 

Jane 's avatar
Jane
New member | Level 2
2 years ago

Yes i've tried that and various other things but i'm getting nowhere.  I've just been sent a link to activate my sign plan which i tapped then it took me to a page for the credit card again but it says nothing is due. I'm so confused and annoyed that when i was interested in buying it i had an online chat with someone answering my questions, yet now i've bought it, i can't get any help 

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