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Crackers 's avatar
Crackers
New member | Level 2
14 days ago

Dropbox shared links not opening for friends who don't have Dropbox

 

Here is a message from a test of a dropbox link sent to a friend,    I am hearing from many friends (email link to video) that they are confused by all the messages, place download Dropbox, or they have to search to open my link.                     I am looking for a straight forward software , send a link and it opens on friend's computer by clicking on photo, instead of downloading,this and that. etc.

I will cancel my subscription unless i learn a way to send a link to a friend (a friend who does not have dropbox downloaded.          I just want them to click on link and it opens.      see the message from my test send to a friend.

 

 

They're probably opening it on their phone. I opened It on my laptop, and it went right to the video. I clicked on my phone, and it had 2 popups saying "Download App" or "Open in Browser"
They don't know there is a second option where you can open it directly.  

Thought i'd let you know!

 

[Removed as per Community Guidelines]

 

 

Since you don’t have Dropbox on your machine, will you see how this link works,                   The Dropbox instructions say anyone should be able to just click on link and it opens,          some friends claim they get message to open download Dropbox. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Crackers , thanks for messaging the Community.

     

    If you're looking for a method for users to click a link to immediately preview a file, then you can follow these steps.

     

    In short, change the dl=0 to raw=1 in your shared link URL, and it should preview on their devices.

     

    If you need any further assistance, please let me know!

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