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Forum Discussion
Dropbox app won't upload images anymore from the iphone
Anyone else finding that since the update, they can't get images to upload to dropbox on their iphones anymore?
- @Megan I have restarted my phone. I have tried uploading directly from the image and get error messages. I’ve tried doing it from the Dropbox end and get the same error.
Dropbox has asked me twice now to report the problem which I have but nothing has changed and there’s no actual ‘contact us’ for Dropbox so I’m wondering if I should stop using them and go to another similar service. - @Megan I have restarted my phone. I have tried uploading directly from the image and get error messages. I’ve tried doing it from the Dropbox end and get the same error.
Dropbox has asked me twice now to report the problem which I have but nothing has changed and there’s no actual ‘contact us’ for Dropbox so I’m wondering if I should stop using them and go to another similar service.
- I've been unable to upload files and images for over a month now. I don't know what else to do.
- I use the mobile app
Camera uploads doesn't work. Nothing is uploaded allthough it says Backing up and the blue activity bar is moving. It worked yesterday... I still have 527 photos to be backed up on my Iphone 7. I get NO error messages whatsoever.
- Mark
Super User II
Do you have enough quota?
- Nancy
Dropbox Staff
Hi again, Jubilbae!
I understand that you’re still having an issue with uploading files to your Dropbox mobile app, correct?
If yes, then you should be able to add a screenshot here of the error you're receiving by clicking on the small camera icon that should be located above your message box (right before you post your reply on this thread).
Hello everyone,
I'm having the exact same issue after the latest iOS 16.3.1 update.
For example, if I take a screenshot from iPhone and then try to upload it to a Dropbox folder, I'm receiving the following message / error:
"Sending failed.
File upload failed. Check and try again."I already reinstall the Dropbox app, restarted the phone, but the issue persists.
How to solve it?- Megan
Hi leandrosilva, I'd be happy to help!
You mentioned that you have some issues when trying to upload your content to your Dropbox account. What is the version of the Dropbox app on your mobile?
Also, can you walk me through the steps you follow, in order for you to upload the content? Do you click the + button in the Dropbox app, or go through your files on your mobile, then click "share"?
Keep me posted!
Hi Megan,
Thanks for your reply.
Dropbox App version: 316.2.2.
Please find below the detailed steps:
01. Take the screenshot (pressing the side button and the home button at the same time);
02. Click on the screenshot (while it’s showing its preview on the lower left corner);
03. Click on the upload icon (top right corner - icon: arrow up inside a rectangle);
04. Select Dropbox (from the installed Apps available);
05. Select the Dropbox folder where to upload the file;
06. Click on Save (top right corner);
07. Sending file;
08. Error: "Sending failed. File upload failed. Check and try again."
Same with me. But on the WEB it’s OK !
