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Braffs's avatar
Braffs
Explorer | Level 3
3 months ago

Dropbox app not syncing Scrivener files between Mac and iOS

I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the iPad (although if I go to the Dropbox website, I can see those changes there), and vice versa (if I make changes on the iPad, they don’t show up on the MacBook). Quite frustrating, as I pay for premium Dropbox subscription and I bought the iPad specifically because it should allow me to work with Scrivener app. Please help! I used to be able to sync with Scrivener with no issues.

I’ve tried several solutions suggested on other posts related to a similar issue, such as making sure the files are set to available offline, but nothing seems to work.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Does Dropbox sync other files if you add them? e.g. if you add a photo to the iPad Dropbox does it appear on Mac?

    • Braffs's avatar
      Braffs
      Explorer | Level 3

      Just tested this, and yes, Dropbox did sync to MacBook when adding other files to Dropbox on the iPad, just not syncing via the Scrivener app.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        If the files appear normally on the Dropbox side of things, then there may be some other issue with the Scrivener app. Have you ensure that it's connected to Dropbox correctly?

         

        Have you tried contacting the developers for further assist with their app?

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