We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

faustlaw's avatar
faustlaw
Explorer | Level 4
8 years ago

Clean My Mac update caused TOTAL FILE RESYNC

I just updated clean my mac ran it and now my Dropbox is resyncing ALL THE FILES.  What went wrong?  I don't want this to happen again.   Thank you. 
Sync
  • Storyer's avatar
    Storyer
    8 years ago

    Hi, that's Volodymyr from MacPaw, company that developed CleanMyMac app. 

     

    Thanks for contacting us on that, we've located what exactly causing that and fixed that. So with the upcoming update of the app this will be fixed. 

     

    Have a great day! 

     

    Regards,

    Volodymyr

arigoldfilms's avatar
arigoldfilms
Collaborator | Level 10
Definitely contact CleanMyMac tech support. They will help.
Storyer's avatar
Storyer
New member | Level 2
8 years ago

Hi, that's Volodymyr from MacPaw, company that developed CleanMyMac app. 

 

Thanks for contacting us on that, we've located what exactly causing that and fixed that. So with the upcoming update of the app this will be fixed. 

 

Have a great day! 

 

Regards,

Volodymyr

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!