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AmyKC's avatar
AmyKC
New member | Level 2
3 years ago

Can't share a folder get message: "Folder updates in progress. Please try again later"

I am trying to share a folder to gather photos from my wedding from guests. I have managed to share it with 41 people, but now I am getting a message "Folder updates in progress. Please try again later.". I set this up and got the message two hours ago, and I am still getting it now, with a variety of different emails.

 

Any help appreciated!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi AmyKC, how are you this Monday?

     

    Have you tried sharing the folder using a different browser? If I were you, I'd also try an incognito mode on my current browser.

     

    Can you give this a go, and let me know of the results? Thanks!

    • brainstormshelter's avatar
      brainstormshelter
      New member | Level 2

      I tried both of those approaches and still getting the same error message.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for giving that a go, brainstormshelter!

         

        As an extra step, can you please try to share another folder with another user and let me know if you receive the same error there, as well?

         

        I’d like to make sure that this isn’t folder-specific.

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