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AmyKC's avatar
AmyKC
New member | Level 2
3 years ago

Can't share a folder get message: "Folder updates in progress. Please try again later"

I am trying to share a folder to gather photos from my wedding from guests. I have managed to share it with 41 people, but now I am getting a message "Folder updates in progress. Please try again lat...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi AmyKC, how are you this Monday?

 

Have you tried sharing the folder using a different browser? If I were you, I'd also try an incognito mode on my current browser.

 

Can you give this a go, and let me know of the results? Thanks!

  • brainstormshelter's avatar
    brainstormshelter
    New member | Level 2
    2 years ago

    I tried both of those approaches and still getting the same error message.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for giving that a go, brainstormshelter!

       

      As an extra step, can you please try to share another folder with another user and let me know if you receive the same error there, as well?

       

      I’d like to make sure that this isn’t folder-specific.

      • brainstormshelter's avatar
        brainstormshelter
        New member | Level 2
        2 years ago

        I ended up having to delete the dropbox app from my computer and then reinstall it.

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