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Forum Discussion
Halil A.
9 years agoNew member | Level 1
Cannot establish a secure connection
Your computer will compare your system date to the expiration date of our SSL certificate. If your system time is stuck in the past or so far in the future that it is outside of Dropbox's SSL certifi...
- 8 years ago
There isn't anything for Dropbox to fix. Issues such as this are almost always caused by something specific to the computer, and are not a wider Dropbox issue that they have control over.
Possible causes are antivirus or firewalls interfering with the connection, incorrect date and time settings, etc. See the following help article for more information.
https://help.dropbox.com/sync/files-not-syncing - 7 years ago
In updated and related news, I went into settings and turned off Proxy. Bingo! Now DropBox is updating automatically. (This despite the corporate firewall that evidently exists, or maybe I just imagined that.)
Either way, your suggestions are much appreciated.
Rich
Super User II
An incorrect date and time are not the only cause of not being able to make a connection to Dropbox. There could be a firewall that is blocking the traffic (perhaps by that zealous corporate security team), antivirus, and many other reasons. Simply put, something either on your computer or on your network is blocking Dropbox. It's a local issue. If you haven't already, the first thing to try is to make sure that the Proxy setting in Dropbox preferences is set to No proxy (assuming, of course, that you don't use a proxy server).
wdalston
7 years agoHelpful | Level 5
In updated and related news, I went into settings and turned off Proxy. Bingo! Now DropBox is updating automatically. (This despite the corporate firewall that evidently exists, or maybe I just imagined that.)
Either way, your suggestions are much appreciated.
- Eletros7 years agoExplorer | Level 4Omg Yes! it worked! i haven't been able to connect discord and at one point i couldn't connect One drive. Weird to think it was the proxy .-.
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