We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Halil A.'s avatar
Halil A.
New member | Level 1
9 years ago

Cannot establish a secure connection

Your computer will compare your system date to the expiration date of our SSL certificate. If your system time is stuck in the past or so far in the future that it is outside of Dropbox's SSL certifi...
  • Rich's avatar
    Rich
    8 years ago

    There isn't anything for Dropbox to fix. Issues such as this are almost always caused by something specific to the computer, and are not a wider Dropbox issue that they have control over.

    Possible causes are antivirus or firewalls interfering with the connection, incorrect date and time settings, etc. See the following help article for more information.

    https://help.dropbox.com/sync/files-not-syncing 

  • wdalston's avatar
    wdalston
    7 years ago

    In updated and related news, I went into settings and turned off Proxy. Bingo! Now DropBox is updating automatically. (This despite the corporate firewall that evidently exists, or maybe I just imagined that.)

     

    Either way, your suggestions are much appreciated.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!