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Forum Discussion

sharonatordoff's avatar
sharonatordoff
New member | Level 2
6 years ago

Can not overwrite file in DropBox

We use DropBox and used to be able to overwrite old versions. That is no longer possible. I am on a Mac 10.13. Did the "replace" option go away?

  • The key, I believe, is that you have to work in the linked Dropbox file. You can't download, work on it and replace the file. You have to work in the file from DropBox and it saves as you go. 

    When you want to edit the file click on "open with" on right hand side. This keeps the file linked and it is auto saved. 

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Where are you seeing this? 

    Whats the steps you are taking to save the file?

    • InOutstore's avatar
      InOutstore
      Explorer | Level 3

      Hello,

      we are having the same problem. 

      We have a basic Account, with a single folder shared with another user.

      Inside these folder there is one single csv file, it's less of 3MB.

      Every day we used to drag and drop the new version of the file, but since a couple of week we are unable to overwrite the file online.

      We already tried to delete the file, upload a new one and create another link to share, but the next time the problem has recurred.

      We already tried to upload the file using the "upload button" without succes.

      We use Dropbox through the Chrome browser Version 72.0.3626.96 (64 bit).

      Is there anyone else who is having these problems? Someone who can help us to solve?

      Thank you in advance.

       

       

       

      • sharonatordoff's avatar
        sharonatordoff
        New member | Level 2

        The key, I believe, is that you have to work in the linked Dropbox file. You can't download, work on it and replace the file. You have to work in the file from DropBox and it saves as you go. 

        When you want to edit the file click on "open with" on right hand side. This keeps the file linked and it is auto saved. 

         

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