You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can I see which files are causing sync errors via my Dropbox desktop app?
Is there a way to show all Sync errors in Dropbox? I was browsing through my files and saw a file with a red cross on it, and after inspection it seemed it wasn't syncing because of an emoji in the filename.
This got me thinking - how many other files do I have that currently aren't synced because of this reason? Dropbox never displayed that file was unsynced and I suspect it was unsynced for many months.
I have hundreds of thousands of files and folders, so manually going through them isn't an option I'd want to even entertain.
Thanks
- Fiona
Dropbox Staff
Hello 582374893!.
Happy to answer to your first question in our Community. Welcome.
Clicking the Dropbox icon on your system tray should give you the option to see any syncing issues. Clicking there should give you exact file/folder names pointing to the problem. :wink:
Here is how this will look..Let me know all your feedback about this! :grin:
Indeed, the Windows menu looks like this for me
(And yes, I currently have unsynced files)
- Fiona
Sorry to hear this functionality does not appear for your OS.
Another way to find files that could be causing problems with syncing is checking for files /folders with incompatible characters.
:dividers: Check out a list of these characters.
If this is the problem, renaming the files/folders will be enough to solve this and syncing will be completed successfully. :white_check_mark:
If not, I will be right here to look into this for you. :nerd:
Keep us posted!
582374893 wrote:Is there a way to show all Sync errors in Dropbox? I was browsing through my files and saw a file with a red cross on it, and after inspection it seemed it wasn't syncing because of an emoji in the filename.
...
Fiona wrote:
...:dividers: Check out a list of these characters.
...Hi Fiona,
On the page, you refer to, can be seen potential issues some symbols could cause. The issue here is symbols which prevent syncing entirely (i.e. file is not residing in Dropbox cloud). So your proposal in inapplicable! Increasing the level of a related proposal would be more helpful (i.e. full Unicode Support, not partial). :wink:
Hope this gives right direction.
PS: About different menu views: More than clear - BUG!
