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35567ggg's avatar
35567ggg
Explorer | Level 3
12 months ago

Camera Uploads from USB drive not working

I have Autoplay set up to import new photos from USB drives, and this has worked for years on my old USB stick. I've started using a new one, but it refuses to upload any of the photos to my Camera U...
Camera uploads
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35567ggg's avatar
35567ggg
Explorer | Level 3

Hi Jay - I've definitely been able to use Camera Uploads with that USB stick in the past, using images originally taken with a camera device, so it's absolutely been able to manage this beforehand

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi 35567ggg, I'm here to second what my colleague, Jay mentioned. 

 

Also, I need to remind you that you can always backup your external USB drive using these steps instead. 

 

You can access the app's preferences, and then click on the “Backups” tab.

 

From there, you can check your Backup, or camera uploads settings too. 

 

I hope this helps! 

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